CONTACT US

We are here to help with product enquiries, orders, deliveries, returns, refunds and warranty requests.

Customer Support

Email: support@grillpova.co.uk
Phone: +44 7446 371844
Support Hours: Monday–Friday, 9:00–18:00
Website: https://grillpova.co.uk

Messages received outside our normal support hours will be reviewed during the next business day.

Order Assistance

When contacting us about an existing order, please include:

• Your full name

• Order number

• Email address used at checkout

• A clear description of your enquiry

• Photographs where relevant to damage, faults or missing items

Providing this information will help us identify your order and assist you efficiently.

Business Information

Trading Name: Grillpova
Legal Business Name: OASIS PROJECT LTD
Company Number: 03447762
Registered Business Address: 113 Queens Road, Brighton, East Sussex, England, BN1 3XG, United Kingdom

Returns Address

Our returns address is:

Grillpova – OASIS PROJECT LTD
113 Queens Road
Brighton
East Sussex
England
BN1 3XG
United Kingdom

Please contact support@grillpova.co.uk before returning any product. Returns sent without contacting us first may take longer to identify and process.

For eligibility and return instructions, please review our Return & Refund Policy.

Contact Form

You may also contact us using the form on this page. Please ensure that your email address is correct so that we can respond to your enquiry.